Comments on: Office Max Rant http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/ Patrick's rants and musings Wed, 03 Dec 2008 23:47:05 +0000 http://wordpress.org/?v=2.6.3 By: site admin http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1198 site admin Wed, 21 Feb 2007 17:54:53 +0000 http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1198 I chose not to call him an Office Max shill in my reply. Now that I think about it though, I would be flattered if they were reading my blog and thought it had enough clout to require a comment. :)<!-- X-spaminator-strike: whitelist, -3 --><!-- X-spaminator-passed: IP check --><!-- X-spaminator-passed: email check --><!-- X-spaminator-passed: author url --><!-- X-spaminator-passed: comment body --><!-- X-spaminator-strike: url dashes, 1 --> I chose not to call him an Office Max shill in my reply. Now that I think about it though, I would be flattered if they were reading my blog and thought it had enough clout to require a comment. :)

]]> By: shandi http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1197 shandi Wed, 21 Feb 2007 13:31:20 +0000 http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1197 I'm thinking that John works at Office Max.<!-- X-spaminator-passed: IP check --><!-- X-spaminator-strike: empty field - email check, 1 --><!-- X-spaminator-passed: email check --><!-- X-spaminator-passed: author check --><!-- X-spaminator-strike: empty field - author url, 1 --><!-- X-spaminator-passed: author url --><!-- X-spaminator-passed: comment body --> I’m thinking that John works at Office Max.

]]> By: site admin http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1196 site admin Wed, 21 Feb 2007 11:47:04 +0000 http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1196 No. See the shredder took at least two visits. The power inverter took comparison shopping on the internet, two visits and multiple phone calls to finally determine that not only had it arrived but that I was never called to be informed of the fact. I have shopped in this particular store since it opened, were it not for these experiences I would shop there still. The customer service has taken a turn for the worse in store #637. When a company is not really differentiated from the competition by product it <em>must</em> make up the difference in service. And as far as your post to a site titles "Patrick's Rants"? Thanks for playing. :) And the shredder that was more heavy duty than we needed? Burned up a control circuit board. Thinking that it was just a piece of paper stuck in the switch (it ran perfectly fine in reverse) I took it apart and voided the warranty.<!-- X-spaminator-strike: whitelist, -3 --><!-- X-spaminator-passed: IP check --><!-- X-spaminator-passed: email check --><!-- X-spaminator-passed: author url --><!-- X-spaminator-passed: comment body --><!-- X-spaminator-strike: url dashes, 1 --> No. See the shredder took at least two visits. The power inverter took comparison shopping on the internet, two visits and multiple phone calls to finally determine that not only had it arrived but that I was never called to be informed of the fact.

I have shopped in this particular store since it opened, were it not for these experiences I would shop there still. The customer service has taken a turn for the worse in store #637.

When a company is not really differentiated from the competition by product it must make up the difference in service.

And as far as your post to a site titles “Patrick’s Rants”? Thanks for playing. :)
And the shredder that was more heavy duty than we needed? Burned up a control circuit board. Thinking that it was just a piece of paper stuck in the switch (it ran perfectly fine in reverse) I took it apart and voided the warranty.

]]> By: John http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1195 John Wed, 21 Feb 2007 04:28:08 +0000 http://personal.rwcinc.net/archives/2007/02/19/office-max-rant/#comment-1195 Grow up. You went to Office Max with the purpose of being unhappy so you could complain, not to shop.<!-- X-spaminator-passed: IP check --><!-- X-spaminator-strike: empty field - email check, 1 --><!-- X-spaminator-passed: email check --><!-- X-spaminator-passed: author check --><!-- X-spaminator-strike: empty field - author url, 1 --><!-- X-spaminator-passed: author url --><!-- X-spaminator-passed: comment body --> Grow up. You went to Office Max with the purpose of being unhappy so you could complain, not to shop.

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